Shipping Policy

At Sentinel, we aim to process and deliver your order as quickly and smoothly as possible.

Delivery Timeframe

Once your order has been shipped, delivery is usually expected within 5 to 12 business days.

Shipping times may vary depending on your location, courier delays, public holidays, weather conditions, and other factors outside our control.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details. You can use this tracking link to follow your package while it is on the way to you.

30-Day Risk-Free Trial

We want you to feel confident when ordering from Sentinel. Try our car security products at home for 30 days.

If you are not satisfied with your Sentinel product, contact our support team and we will help you with the return process.

Our 30-Day Trial Includes:

Test It At Home
Use your Sentinel product and see if it fits your vehicle and daily routine.

Simple Returns
Email our support team and we’ll guide you through the return steps.

Refund To Original Payment Method
Once your returned item has been received and inspected, your refund will be processed back to your original payment method.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at:

Sentinel.SupportTeam@gmail.com

We will do our best to help. However, once your order has started processing or has been handed to our fulfilment team, we may not be able to make changes or cancel the order.

Shipping Delays

Delivery times are estimates only and are not guaranteed. Delays may occur due to courier issues, high order volume, customs processing, weather events, or other circumstances outside our control.

Promotional Periods

During sales, promotions, or periods of high demand, order processing and shipping times may be longer than usual.

Orders placed during large promotional events or discounts may require additional fulfilment time. We appreciate your patience during these busy periods.

Contact Us

For questions about your order, shipping, tracking, or returns, please contact us:

Email:  Sentinel.SupportTeam@gmail.com
Business name: SENTINEL